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  4. Account authentication features

Account authentication features

All CWB Group websites are equipped with security features that provide assurance you are conducting your online banking on our company's legitimate sites, making it more difficult for someone to steal your account information.

CWBDirect Online Banking

When you log into CWBDirect Online Baning, you are prompted to select a number of pre-determined questions to which you must provide answers. You will then be asked to register your computer as a "trusted" computer - our system will remember this computer. When you log in from a computer that is not designated as "trusted", you will be asked to provide the answers to your security questions.